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Crucial Conversations: Tools for Talking When Stakes are High

by Kerry Patterson, Al Switzler, Joseph Grenny, Ron McMillan · 2002

Cover of Crucial Conversations: Tools for Talking When Stakes are High

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Publisher

McGraw-Hill

Published

2002

Pages

240

Language

English

Edition format

Paperback

Description

Four cofounders of a corporate consulting firm present their formula for effective communication, based on the trial and error of years spent as corporate trainers. The reader is drilled not only in communication skills but also to recognize bad or shifty modes of communication, to develop integrity in word and deed, and to achieve more effective work habits. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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Nonfiction
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